Tuesday, 8 November 2011

2nd news story in the bulletin


For the second week in a row my story has made it into the bulletin so I was obviously very happy. I think it is my best news story yet as it has balance in the form of two interviews rather than a statement. I have included the written story bellow. 

 Bins written story:
Winchester City Council has received hundreds of complaints from angry residents after many bins in Winchester were not collected. Some houses did not have their bins collected for 2 weeks, with entire streets missed out in some cases, only 2 weeks into a new waste services contract with Biffa.

The contract is meant to save £2 million pounds, with more efficient routes, but the changeover has caused hundreds of bins to remain uncollected, with rubbish building in the streets of Winchester. The council stated that the issues were down to ‘teething problems’ with the new system.

Hannah Burgess, a resident in Winchester said that she felt that the Council ‘didn’t seem care’ despite so many complaints made, and that the entire experience was, ‘just awful’ with rubbish ‘building inside’ her home.

In a statement to WINOL, the council said that; ‘New contractor Biffa is working hard with East Hants District Council and Winchester City Council to ensure that any collections missed since the launch of the new contract will have been collected by early this week.
Dave Kenney, Biffa's Regional Director, said: "Biffa would like to apologise to those residents of Winchester City Council who have experienced problems with the new recycling and refuse collection service that began last week.
"Our crews are focusing on completing each day's scheduled collections, while extra staff and vehicles are being deployed to clear the backlog of missed bins. This included Saturday working. We expect most of the backlog to be completed early this week.
"The new service has meant collection days changing for around 90% of the near 100,000 households across both districts. In Biffa's experience, it is inevitable that there will be some initial problems with such a major service change."
Brian Turner, The Council's Client Team Manager, said: "The introduction of the new collection rounds was always going to be a challenge and we are working hard to rectify customer problems. While the number of calls does represent a small percentage of households we want these initial difficulties resolved as soon as possible."

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